1. ACCEPTANCE OF TERMS

Welcome to ELNEOR. By accessing and using www.elneor.com (the "Website"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our Website.

We reserve the right to modify these terms at any time. Your continued use of the Website following any changes indicates your acceptance of the new terms.

2. USE OF WEBSITE

2.1 Eligibility

You must be at least 18 years of age to make purchases on our Website. By using this Website, you represent and warrant that you are at least 18 years old.

2.2 Account Responsibility

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

2.3 Prohibited Activities

You agree not to:

• Use the Website for any unlawful purpose or in violation of these terms
• Attempt to gain unauthorized access to any portion of the Website
• Interfere with or disrupt the Website or servers
• Reproduce, duplicate, copy, sell, or exploit any portion of the Website without express written permission
• Use any automated system to access the Website

3. PRODUCTS AND SERVICES

3.1 Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify prices at any time. The price charged will be the price displayed at the time of order placement.

3.3 Product Availability

All products are subject to availability. We reserve the right to limit quantities of any products or services and to discontinue any product at any time.

4. ORDERS AND PAYMENT

4.1 Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or problems identified by our fraud detection systems.

4.2 Payment

Payment must be received by us prior to our acceptance of an order. We accept various payment methods as displayed at checkout. All payments are processed securely through encrypted payment gateways.

4.3 Order Cancellation

We reserve the right to cancel any order at any time for reasons including but not limited to: product unavailability, pricing errors, or suspected fraudulent activity. If your order is cancelled, any payment received will be refunded.

5. SHIPPING AND DELIVERY

We ship to addresses within India and select international locations. Shipping times and costs vary based on destination and shipping method selected. Risk of loss and title for products purchased pass to you upon delivery to the carrier.

We are not responsible for delays caused by customs, weather, or other events beyond our control.

6. RETURNS AND REFUNDS

Our return policy allows returns within 7 days of delivery for most products in original condition. Please refer to our Returns & Refunds Policy page for complete details.

Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item.

7. INTELLECTUAL PROPERTY

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of ELNEOR or its content suppliers and is protected by Indian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our express written permission.

8. PRIVACY POLICY

Your use of the Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, ELNEOR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid us in the twelve (12) months prior to the event giving rise to the liability.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ELNEOR, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Website or your violation of these terms.

11. GOVERNING LAW

These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in India.

12. DISPUTE RESOLUTION

In the event of any dispute arising out of or relating to these terms, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiations, it shall be resolved through binding arbitration in accordance with Indian arbitration laws.

13. SEVERABILITY

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

14. CONTACT INFORMATION

If you have any questions about these Terms of Policy, please contact us at: