Terms of service

Last Updated: 10 December 2025

Welcome to ELNEOR.
This website is owned and operated by Shivasutra & Co. By accessing, browsing, or purchasing from https://www.elneor.com, you agree to be bound by the following Terms of Service.

If you do not agree with any part of these terms, please refrain from using our website.

1. USE OF WEBSITE

You agree not to misuse this website, including but not limited to:

  • Attempting unauthorized access to systems or data

  • Engaging in fraudulent, deceptive, or unlawful activities

  • Violating intellectual property or proprietary rights

  • Interfering with website security or functionality

We reserve the right to refuse service, suspend access, or cancel orders at our discretion.

2. PRODUCT INFORMATION

We make every effort to display products accurately. However, minor variations may occur due to:

  • Photography and lighting conditions

  • Screen/display differences

  • Material, texture, or finish characteristics

Such variations do not constitute defects.

3. PRICING & AVAILABILITY

  • All prices are subject to change without prior notice

  • Product availability is not guaranteed

  • We reserve the right to modify or discontinue products at any time

4. ORDER ACCEPTANCE & CANCELLATION

We reserve the right to cancel or limit orders in cases including, but not limited to:

  • Suspected fraudulent activity

  • Bulk or resale orders

  • Incorrect pricing or listing errors

  • Stock unavailability

Order acceptance is confirmed only after dispatch.

5. PAYMENTS

All payments are processed through secure, third-party payment gateways.
ELNEOR does not store or process card or banking information directly.

By placing an order, you authorize us to charge the applicable amount to your selected payment method.

6. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Product images

  • Text, graphics, and descriptions

  • Logos, trademarks, and branding

is the intellectual property of ELNEOR / Shivasutra & Co.
Unauthorized use, reproduction, or distribution is strictly prohibited.

7. LIMITATION OF LIABILITY

ELNEOR shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Delays or failures caused by events beyond reasonable control

  • Misuse of products contrary to provided instructions

To the fullest extent permitted by law, liability is limited to the value of the product purchased.

8. GOVERNING LAW & JURISDICTION

These Terms of Service shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India.

9. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time.
Changes will be effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of the updated terms.

10. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

ELNEOR — Shivasutra & Co.
📧 care@elneor.com
🌐 https://www.elneor.com

ELNEOR — Live Smart, Live Better.